Shipping policy

Shipping Policy

Free standard shipping on every order within the United States.

Where we ship

We currently ship to addresses within the contiguous United States. We are not able to ship to P.O. boxes or APO/FPO addresses at this time.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You will receive an email confirmation as soon as your order is placed.

Delivery time

Once shipped, most orders arrive within 2–7 business days. Total time from order to delivery is usually 3–10 business days. Delivery times are estimates and may be longer during the holiday season or due to carrier delays.

Tracking

When your order ships, we will email you a tracking number so you can follow your package.

Multiple items

Our products ship from different warehouses, so if you order more than one item, they may arrive in separate packages on different days.

Lost or damaged packages

If your package shows as delivered but you cannot find it, or if it arrives damaged, please contact us within 30 days of the delivery date at lorakvibe@gmail.com and we will help you right away.